Frequently Asked Questions

How do I get a RADAR accessible toilet key?

You can get an accessible toilet key also known as RADAR keys from DIAL (LEEDS).  They come in two different sizes; both are around 9-10 cm (4”) long but one has a large tab for people who would find that easier to grip.

Each key costs £3 if collected from our officeor £4 if supplied by post (second class).

An accessible toilets in Leeds factsheet is available via the Information Prescriptions link.

You can download an order form for RADAR keys from here.  Either print it and send it to us in the post or contact us if you need one to be sent to you.  You will also need to download a VAT declaration here.

Where can I get a Blue Badge?

You can apply for a Blue Badge by phoning the Leeds City Council Contact Centre on 0113 222 4401 (option 1) or online at

Click here for information on who is eligible for a Blue Badge.

You can also download a Department for Transport leaflet giving full details of the Blue Badge scheme here.

How do I hire a manual wheelchair from DIAL (LEEDS)?

DIAL (LEEDS) Wheelchairs can be hired by disabled people living in Leeds, or by disabled people visiting a Leeds resident.

We will need proof of identity and address when a hire agreement is signed.

You will need to sign a declaration of disability for exemption from the payment of value added tax (VAT).


Daily – 24 hours from time of collection: £3.00

Weekend – 12 noon Friday to 12 noon Monday: £5.00

Weekly – 7 days: £15.00

Wheelchair cushion – £2 per hire period.

A deposit of £20.00 also needs to be paid at the time of collection.  This will be returned to you at the end of the hire period.

For a wheelchair hire agreement click here.

For a VAT declaration form please click here.

For the wheelchair hire terms and conditions please click here.

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