Disability Casework Service:


DIAL LEEDS is offering a specialist Disability Casework Service.  Since the loss of all our core funding DIAL LEEDS has been unable to offer its highly rated Disability Casework to clients when the Disability Information and Advice Service came to an end in March 2017.

This new service aims to offer this trusted and valued assistance at an affordable price, enabling DIAL LEEDS to continue to support disabled people in Leeds and the surrounding area.  All income generated will be used to meet the core costs of running our organisation.

This service is available at a cost of £20 per hour.



How it works:

Any Casework carried out will be quoted at the amount of time we expect it will take to finish your case.  We will charge the following:

Up to one hour – £20

One to two hours – £40

Two to three hours – £60 and so on.

So for example if your case takes one and a half hours to complete this would cost you £40.

We will make it clear what we intend to charge and if it becomes obvious that it will take longer we will let you know as soon as possible and will not carry on the work without your express permission.  We will always advise you of free services provided both by DIAL LEEDS and external organisations as an alternative to our pay for service.


Examples of the type of work we can do:

Here are some examples of the type of casework we can help you with:

  • Blue Badge applications
  • Funding applications
  • Negotiating with statutory bodies such as Leeds Adults and Health