Welcome to DIAL LEEDS


“Supporting disabled people since 1979”


DIAL LEEDS LTD is a Disabled People’s User Led Organisation (DPULO) which means it is run for and by disabled people.

We are a registered charity (No 1077524)and a not for profit company limited by guarantee (No 3818253) that relies on volunteers supported by a very small pool of paid staff.

We are here to ensure that disabled people in Leeds and the surrounding area are not disadvantaged through a lack of knowledge of their rights or the awareness of available opportunities.

Whats on? / News:


Click Summer 2018 or Winter 2018 to download our Newsletter: 


   New service launches:

DIAL LEEDS launches its new Disability Digital Enquiry Subscriptions (DDES).  This new service (along with the Disability Casework Service) aims to fill the gap created when the Disability Information and Advice Service closure at the end of March 2017.   Click here for more details.


    Happiness Cafe:

Happiness Cafe (available to all) – every Monday, Wednesday and Friday between 11am and 3pm at the DIAL LEEDS Hub – click here for more details.  We also have a pop-up Happiness Cafe at Rothwell Fire Station Community room on the 1st Thursday of every month between 2pm and 4pm.


West Leeds Foodbank sessions:

Mental Health Peer Support sessions (available to West Leeds Foodbank users) – every Wednesday at Bramley Foodbank between 1pm and 3pm – click here for more details.


DIAL LEEDS is moving at the end of March 2019:  

DIAL LEEDS Hub at Photon House will be closed to the public from Monday 18th March due to us packing ready for moving premises by 31st March 2019. If you have any urgent needs please phone us on 0113 467 6981 for guidance on when we can help.
The Happiness Cafe will continue to operate on a limited basis!

DIAL LEEDS is having to move at the end of March 2019 as we struggle to survive in todays difficult financial climate.  We have set up a facebook fundraising event to help us raise the funds to actually move.  Details can be found here:   https://www.facebook.com/donate/2325213194373994/2227701810833663/ 


As part of our downsizing we also need help with storage, so if you can help in anyway with storage (desks and other office furniture) please get in touch on 0113 467 6984 or email us on managers@dial-leeds.org.uk  

Other help:

Also if you can help with packing, carrying or in any other way please get in touch.








DIAL LEEDS Supporters, funders and stakeholders


DIAL LEEDS is grateful to the following for their help and support over the last couple of years:


  • People’s Health Trust
  • Leeds Fund
  • Leeds Community Foundation
  • See Ahead
  • Leeds Community Spaces
  • Leeds University Business School
  • Leeds Beckett University Architectural Department
  • DPSA Architectural Consultance
  • Voluntary Action Leeds
  • Joe Publix Graphix
  • Rafal Daszczynski of Captured in Lens
  • Leeds Forum Central
  • Lee and Company Accountants
  • Howl Bar Leeds
  • John Gibbons
  • Northern Gas Networks
  • Electroville
  • M H Computers
  • Network Rail


DIAL LEEDS AGM 3rd December 2018:

Short video of DIAL LEEDS AGM 3rd December 2018


Posted by DIAL – LEEDS on Wednesday, 19 December 2018



Kath’s Story:

Kath is DIAL LEEDS Company Secretary/Manager and has 30 years’ experience in the voluntary sector – 25 years of which have been at DIAL LEEDS. 

Kath is from an ex mining community in the Wakefield District and gained a BA (Hons) in Applied Social Science (social legal studies).  Her MA in Policy Studies was halted at Post Graduate Diploma stage due to long-term illness. A return to post graduate education is not out of the question, but for now meditation, mindfulness and exploring happiness courses with the WEA are more her thing.

Her life long experience as a family carer (until 2015) for a parent with severe mental health issues has been put to good use as Kath is now trained as the DIAL LEEDS Mental Health First Aider.

Undoubtedly Kath’s most favourite aspect of her career with DIAL LEEDS has been working with so many amazing people – clients, volunteers, staff and management committee including a couple of founder members leading to a great sense of shared history.

More recently setting up advice and support services for users of the Leeds based Trussell Trust Foodbanks and establishing the Happiness Café at DIAL LEEDS rank amongst her biggest achievements.

These initiatives have taken us in a different direction and Kath is looking forward to a future with lots more new developments for DIAL LEEDS.

Paul’s Story:

Paul is the newest worker at DIAL LEEDS.  He first started as a volunteer 4 years ago not long after being discharged from St Mary’s Hospital which is where he found out about DIAL LEEDS. When a position became available for a Mental Health Peer Support Worker 18 months ago with his former experience as a Social worker and having had his own battles with mental ill health he felt it was something he could apply his experience to!

Paul’s role, which he enjoys immensely, is to offer mental health support to clients. This involves listening to their often complex histories and circumstances and using his own experiences to gain an understanding of what they face and how he can help.

Before joining DIAL LEEDS he was unable to work due to ill health, but since starting as a volunteer at DIAL LEEDS and then later as a paid member of staff he has felt more able to deal with his health.

In his spare time he is a screenwriter which is a passion of his and has written 8 feature length films and half a dozen TV drama episodes. 

Paul is from the North East but now calls Leeds his home.

Jill a stakeholder’s Story:

Jill is the Social Strategy Project Manager at Northern Gas Networks and has worked with DIAL LEEDS since the launch of the Community Promises Fund in January 2017.

On working with DIAL LEEDS – “they are passionate about the work we do in particular the staff and volunteers”.

On working with NGN – “they have been very positive in everything they have done, whether that’s been attending our Stakeholder events or participating in CO courses. Every member of their staff I’ve had the pleasure of meeting, has been very engaging, open, honest and enthusiastic. Fantastic case studies have been provided via the reports they have submitted to NGN, so we can see the difference they are making to their local communities and we love these, because case studies and quotes bring things to life”.

On the future of DIAL LEEDS – “I really hope they can secure more funding as they truly deserve to be able to build on their previous successes. I would also hope we can continue our working relationship in the future as we rely on organisations like DIAL, to help us as a Gas Distribution Network (GDN), to be able to access sometimes hard to reach communities. Thoroughly enjoyed working with them!”

Service User Story:

Ms X is a carer for her teenage son with complex needs in the Leeds area.  She came to us for advice on many aspects of disability and support following what was later confirmed as bad advice from another agency.  We advised her on a voluntary basis following attendance at our Happiness Café sessions.

Ms X had the following to say about DIAL LEEDS:

“I can’t thank you enough for looking into this for me.  It’s a good job you stepped in to help.  I would have been making a big mistake”.

Ms X went on to say (regarding DIAL LEEDS future):

“I really hope DIAL gets the funding you need to carry on.  You offer invaluable help and I am sure you are a huge support for the people you see.  I know you are for my brother and me”.



All donations to DIAL LEEDS help us to continue to support disabled people in Leeds and the surrounding area.

For Sale:

DIAL LEEDS has the following second hand items for sale.  All proceeds from these sales goes towards our running costs allowing us to help more disabled people in Leeds and the surrounding area.

Electric recliner chair:

This recliner is in very good condition and is for sale by collection only.  Only £150.00.

Easy Arm Chair:

Easy high backed arm chair, used in good condition.  For collection only. £100


Sharp MX-M260 Office Photo-Copier:

Monochrome (Black and White) office photo copier, A4 and A3 copies.  Collection only.  £130.00.

IBICO HiTech Plastic comb and Wire Binding System (Document Binder):

Document binding system, good working condition, easy to use, perfect for both home and office.  Collection only.  £125.00.

To pay online please use the PayPal link below (please note you must get a receipt of sale from us before paying – we will send this to you via email):

DIAL LEEDS can now take debit and credit card payments over the phone or in person for all it’s pay for services and for donations!